The rules below cover returns, exchanges, and refunds for purchases from this store.
Last updated: September 18, 2026
Items and eligibility
We accept returns by mail for defective and non-defective new merchandise, and we accept exchange requests. For a non-defective return, the item must remain new, unused, and in original condition with its included components. Damage, a defect, a wrong item, or missing parts may still be reported even if the affected item is no longer pristine.
When and how to ask
Ask within 30 days after delivery by writing to anneshanayak648@gmail.com. Include the order number, checkout email, and reason. For a problem item, include useful photos or video. This is the deadline to request help, not a deadline for the parcel to reach a warehouse.
Approval and mailing
Wait for approval and the correct return address and instructions before mailing a return. A free prepaid return label is included in the package; contact us if it was missing or lost. We charge no restocking fee. An exchange remains subject to review and available stock.
Approved refunds
After approval, we process and initiate the refund to the original payment method within 10 days. Your bank or card provider may take additional time to post the credit. Applicable consumer rights remain available where they cannot be excluded.